Article
“Not interested”: Handling rejection and ghosting in active sourcing
Apr 23, 2025
POV: You've found the perfect candidate, sent a well thought-out, personalised message - and then nothing happens. Or you receive a polite but frustrating rejection: "Thanks, but not interested at the moment." But how do you deal with this with confidence, stay motivated and make the most of rejections and a lack of feedback?
Why cancellations and a lack of feedback are part of the job - and can even be a good thing
Firstly, a reassuring truth: rejections and unanswered messages are normal in recruiting. Candidates are busy, often inundated with requests and sometimes just not ready to make a move. Instead of getting frustrated, you should see rejections as an opportunity to improve your recruiting strategy.
5 strategies for dealing confidently with rejections and a lack of feedback:
1. stay friendly and leave doors open
It is also important to respond in a friendly and professional manner if you receive a rejection. Thank them for their honest feedback and signal openness for future discussions. It's a small world - you often see each other twice.
Practical tip:
"It's a shame that it doesn't work at the moment - but thank you for your feedback! Let's stay in touch."
2. learn from every rejection - actively use feedback
Rejections are valuable feedback. Ask in a friendly manner why there is currently no interest - this will give you helpful insights and allow you to optimise your approach in the future.
Practical tip:
"I understand that it doesn't fit right now. Could you briefly tell me what was the deciding factor for you at the moment?"
3. use follow-ups wisely - stay present, not intrusive
No response does not always mean a lack of interest. Sometimes candidates simply need more time. Stay friendly and send a short, nice reminder after a certain amount of time (about 7-10 days). The second follow-up often ensures a response.
Practice Tip:
"Hi Marie, maybe my message got lost on you - I'd still be very happy to have a quick chat with you."
4. document and analyse rejections and recognise the patterns
Track your cancellations systematically: Are there any similarities? Are your messages clear enough? Is your timing right? Use the findings to adapt your strategy in the long term.
Practical tip:
Use recruiting tools to recognise whether certain approach methods or times work better than others.
5. adapt your strategy - fewer rejections through better communication
If you keep receiving similar rejections ("Not a good fit", "Not interested at the moment"), this is a clear signal that you should change something. Check whether your messages are too general or the added value is not emphasised clearly enough.
Practical tip:
Avoid standard formulations and test personalised, individual introductions that arouse genuine curiosity.
What you should avoid at all costs - the 3 most common mistakes when dealing with rejections:
React emotionally: Stay professional. Anger or frustration won't help anyone, but will damage your reputation in the long term.
Giving up after a rejection: If you give up immediately, you miss out on future opportunities. Good candidates are often only ready on the second or third contact.
No follow-up in the event of ghosting: Just because someone doesn't reply once doesn't mean that there is no interest at all. Stay friendly and try again after a few days.
Bonus tip: Use AI to minimise cancellations and ghosting
Modern AI-based tools help you to make messages even more personalised and relevant, determine the optimal timing for follow-up and actively reduce rejections. This means you not only receive less negative feedback, but also better results.
Conclusion: cancellations are opportunities - use them!
Rejections and a lack of feedback are part of everyday recruiting life. The decisive factor is how you deal with them. With professional behaviour, targeted follow-up and continuous adaptation of your strategy, you can turn rejections into valuable learning moments and improve your recruiting in the long term.
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